How come we rented a car with WEEKS in advance and in the morning of our trip you don't have the car we need??? We are SIX people + luggage, going on a nine-hour drive awaiting at Eaton Centre location for a solution!!!! The guy at the location says he can't help!!! Plus, he gave us a senior manager phone and NO ONE PICKS UP!!! This company couldn't care less about their customers!!!

Bunch of idiots running this company.We book a car online and after a day received an email saying that requested location is closed so you have to pick up card from Markham, ON location. Fortunately, my work place is close so we got agreed than my wife went to pick up the car and they said her license is just renewed so can't give her a car. They have this as a rules.What a retarded rules. I... more

This is getting one star because It won't allow none! We looked on their website and seen a selection of cars at a price! My partner rang the office to ensure it was in. The man on the phone was extremely rude and tried to massively inflate the priceWe made our way to the location only to be told the car we book on THEIR WEBSITE was not available.When we asked why this was the idiot behind the... more