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Worst experience EVER. not professional at all. Too many complaints to mention. they arrived 3 hours late. due to their late arrival our things could not be moved in as we lost our elevator time slot. we were forced to spend the night in hotel. to witch the company owner let us know that he was being gracious and not charging an over night store fee. some of our things went missing. furniture severely damaged. Out of two movers only one did work. the other was severely sick and looked dazed and unresponsive. We had to call family members to help load truck. We were charged for both movers. Boxes clearly marked Fragile and packaged carefully arrived with everything broken into pieces as if boxes had been thrown around. the owner said they were not responsible for things they did not package themselves. They made our moving experience a real living nightmare. No one should have to pay to go thru this. don't know how a company like this is running. the owner pretends to care about the customer but clearly does not. Moving is stressful enough. Would not recommend to anyone.