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They gave poor advice on a contractor that did not complete the work and did a poor job. Also they are too small to honour the actual Rona warranties and products. I can't wait until Lowe's comes to town. If you need customer service then look elsewhere.
I called, was promptly transferred to a knowledgeable employee, looked up whether they had what I wanted in stock (they did). Wonderful customer service.
RONA Cashway Building Centre offers these services: building materials, lumber, construction wood, hardware store, construction materials.