I have been to this store a few times and I've never been impressed with the service (lack of people available to help and not overly friendly.

Until this last visit. My car was looking pretty disgusting inside and out after the long winter we had. It really needed some TLC inside and out! I couldn't get in at my dealership, so I thought I'd try here. They got me in quickly and went above and... more

This is my go to Canadian Tire store in the East End. Much larger and more selection that the location on ogilvie, I always end up buying more than I need! They have a pretty well stocked seasonal section as well as a HUGE garden center, which is the primary reason I go to this location.

Just got an oil change at this location. It took one hour, which seemed very long. The woman who did the job seemed to struggle with the basics including the removal off the oil filter. The oil change included a check of many others unrelated issues including the level of radiator fluid. All great except she DID NOT REPLACE the radiator cap. Within a few days the engine over heated and I was... more

We came here to grab some car mats, and since we got what we came for, I think three stars is fair. That being said, this isn't the best CT store in the city, not by a long shot.

Probably unfairly, I tend to compare all Canadian Tire stores to my two favourite locations - the one in Barrhaven and the two level store on Carling. This one was much smaller than those locations, and the staff... more

I was extremly happy with Mike the service manager. I had a problem with a new battery that I had just purchased there and was worried about getting a song and dance when I wanted to return it after two months. Mike took care of everything, gave me weekly updates when the battery was back ordered. Let me keep a temp battery in the mean time, and called me again when the new one arrived.

I... more

The earlier review about lacking customer service is absolutely true. This store wasn't very busy yet there was a large lineup of customers waiting to check out. The cashiers were proceeding very slowly, especially Margaret, whose line I was in. Turned out I was stuck behind a man trying to pay his credit card bill (why?!) who couldn't get his card to work.

The store was clean and easy to... more

Took my car in for repair to Canadian Tire on November 27. The mechanic calls me to say the waterpump needs to be changed and that there is a very small leak coming out of gasket. He advises me that it would cost $1,000 to fix that gasket and that he could use a sealant to patch the hole instead as it is much cheaper. I picked up my car around 7pm and paid $560 for repairs and drove home, but... more

Mike - Just a note to say thank you for all your help in overseeing the installation of a remote starter and door opener system in our car. The work was done promptly and efficiently, after your team analysed the problem. Installing the aforementioned equipment rather than replacing the original computer board, saved us a considerable sum of money. We especially appreciated your courteous and... more

Mike at auto service was awesome on the phone, and Mani was very helpful and personable when I was there in person. They called me promptly when my battery was installed. I've got my oil changed here as well, and there was no issue or trouble.

STAY AWAY DONT BRING YOUR VEHICLE HERE!!!
Brought my vehicle on 3 separate occasions to fix a wheel alignment but even after these 3 attempts the nothing was fixed in the car and I left with an even major issue than the one I came to resolve. A huge scratch on the front bumper of the car.
Despite them not fixing the problem and putting the blame on various things to the car that never... more

Attended Coventry Canadian Tire for warranty repair of tire on 3 separate occasions. All times was told they could not do so on that day or had to leave all day. Tried to make an appointment after 2nd visit, no-one called back. Mike Quelly the Service Manager tells me they are busy and if not satisfied to take my business elsewhere. Excellent after service warranty!!! They stand behind their... more

I love Canadian Tire, especially when they have sales. I don't have a problem with the franchise itself, however this store has poor customer service.
Do not trust the online website to tell you if the store has stock, because I've gone a few times and they are sold out. The associates were nice and some were helpful however they only have 1 cashier open and no self-checkout. There was a... more