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Specialties
We provide excellent service and competitive rates compared to the National Rental Car chains. We are also unique because we possess a large fleet of foreign import/Japanese car makes that are both visually appealing and fuel efficient so you do not need to worry about fueling up at gas stations often when you are on your road trip.
We also have in our fleet a sizable collection...
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I am feeling on top of the world! This rental car company has a BMW 650i convertible to rent and I was the one to the first to rent it for my wedding yesterday! A great car and a wonderful experience to cap off what was already a wonderful day for me and my bride! Even better, they were willing to pick me and my best man from our home in Coal Harbor to their office to do the paperwork. Good service like that has to be commended and so here I am. A definite endorsement from me, a very satisfied customer!
Staying at the Renaissance Hotel in Vancouver for a conference, the concierge recommended Pacific Car Rentals to me to I can get around town and sight see. What a joy to have a rental car company that gives good service and good rates for their rental cars. A definite plus in my opinion. Will recommend this company to my friends and colleagues.
Avoid this company at all cost. They will charge your credit card without your approval for any scratches found on return of your vehicle. Mine ended up costing $900 for 2 minor scratches at the front of the bumper. The worst part was not knowing that you have caused those scratches and having to pay for it.
Do yourself a favour and avoid this company. The $30 insurance cost can still potentially leave you $1000 out of pocket (the excess)
We planned to spend a few days in Vancouver on foot and bike and then rent a car to head to Tofino and Victoria. Rates at Pacific Car Rentals were cheaper than all the chains we considered. They're located downtown so we were able to walk over from our hotel and fetch the car (which they even offered to let us keep in their garage) as opposed to hoofing it out to the airport.
The folks here...
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Great service! They closed at 6 and I called them at 550 on a Friday to see if they had any cars available. They did and held a Honda Civic for me. We got there at 605 and they did the whole walk through and notifications very quickly and efficiently so we didn't have to wait too long to get the car!
AVOID this place at all costs. This place SUCKS. We decided to rent through this company because they were on-site near our hotel (the Renaissance Harbor side). What a huge mistake. We called to reserve a mid-size car in advance. When we arrived, they had one employee working the desk. By time it was our turn we were told that all the mid-sized cars had been rented. The employee told us that a... more