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I was a loyal customer for over 7 years but the quality of the work and customer service has gone down the tube in the last year or so. I would not recommend their shop to any one.
(They destroyed one of my sleeping bags and offered no compensation or apology....that was the last straw. Too bad I waited that long!)
HORRIBLE!!!!!!
I went to this place for alterations. During my measurements the employee was on the phone the entire time. When I went to pick up my dress and one pair of pants they were not done. I asked for my clothes back I was told they were at the "tailor shop" off site. Four days later I picked up my clothes paid, $21.00 with a "20% discount" after fighting for it. Once I got home I tried...
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I will NEVER return to this cleaner!
I took my wedding dress to be cleaned at this establishment 8 years ago, and had to come back 3 times before it was ever clean enough to be packed away. They were never apologetic, but never disagreed with me either. Lazy??
I dropped off four items earlier this week, and when I picked them up today I didn't bother to make sure they were cared for properly...
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Master One Hour Dry Cleaners offers these services: cleaner, drapery cleaner, curtain cleaner, tailor, carpet cleaner, rug cleaner.