I wish there was another place to take Yamaha repairs, but I.T. electronics has a virtual monopoly and act that way. Rude owner, lies about when the unit will be ready and generally poor customer service are some of the issues. They are also quite reluctant to give you any idea as to when the repair will be complete even though under warranty. Typical of a place that is the only show in town!

Over the years I have had to bring a few of my TVs in to IT electronics.

Each time I received polite, and attentive telephone service. When one person didn't have an answer for me, they always found someone who did (sometimes involving a callback, but always within 24 hours).

Turn around time on a previous repair service (replacing defective capacitors and related components) took only about... more

Horrible..horrible service..this is the first word comes to mind when I think about this company and their service. They have been assigned to me by some insurance company, the one I took the extended warranty for my television. They picked up my television two times, kept it for over two weeks each time and the worst part is it did not work after their said "repairs". I have video proof after... more