Very unprofessional services. The staffs don't know their business. They instructed me to fill out a form step by step, but later on they called and said the form was not filled correctly. And I have to come back for another appointment.

It was wasting time and disappointing.

I guess people don't normally rate banks? I'll be the first one then.

Recently with the hour changes across all HSBC branches (in Markham at least), this location is the only one that opens on Saturday. The result? Long lineups for teller services, especially during Saturday mornings. You would think they'd have at least 4-5 tellers, but I've never seen more than 3 (usually 2) on Saturdays.
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