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First they quoted me $40 dollars and then after it was done it was $57.50 and the price wasn't a big deal to me. My GF paid them, I should have went in myself, my mistake.
It looks like my 3 year old child did the cutting
They butchered my dogs hairs, different lengths all over the dog and forgot to touch the tail. Bleeding nails which the dog is licking right now. They didn't touch the hair in the ears. I could have did a better job with a toe nail clippers. I called them and advised the could look at it in another week, I just wanted my money back, Why would I want to go back there. They were rude and the groomer complained she did 11 dogs that day.
NEVER AGAIN......keep your dogs away.
I booked an appointment for my Old English Sheepdog more than 2 weeks ago. This morning, I dropped her off and the staff assured me that they could cut the knots out from her neck and give her a trim/cleanup.
More than 6 hours later, I phoned, dog was not ready. In fact, the owner got on the phone to give me a tongue lashing, saying I should be grooming my dog more often, they hadn't washed the dog, they suggested shaving her down and THERE WERE 15 DOGS IN THE SHOP TODAY SO MINE HAD TO TAKE A BACKSEAT!
I immediately went to pick my OES only to be met by the owner herself and yet ANOTHER LECTURE! She said that the SPCA could seize my dog if they saw the condition she's in.
As someone that used to work for the SPCA, I can pretty much guarantee that they would not seize a dog for a handful of mats on a dog's neck.
When I took my sheepdog outdoors, she immediately peed on the sidewalk for a very long time. I can only deduce that she was not brought outside for the 7 hours she was in their care. She also drank a full of water upon returning home, once again, I assume proper care was not given.
I find it disgraceful and unprofessional of the owner to not only give one lecture, but two and blame me for not having the "quick fix" grooming done because they were clearly overwhelmed with the 15 dogs.
I think House of Dogs Grooming Halifax should drop the word professional from their sign as they are clearly not.
House Of Dogs Grooming offers these services: pet food, pet grooming and washing, pet supplies.