The entire staff was friendly, accommodating and attentive. The hotel is in walking distance from major attractions, stores and restaurants. The hotel is also very clean and has a modern yet historic feel. There is a restaurant in the hotel that is very good and they also serve a great breakfast every morning. I would definitely stay here again!

Location:
- Near the central train/bus station (5 minutes walk)
- in the center of old town tourist attractions
- 1-10 minutes walk to many restaurants

Room:
- modern, clean, efficient
- bedding was very comfortable

Service:
- fast efficient service in both French and English

Food:
- Chez Boulay - comptoir boréal Vieux-Québec (downstairs) is great for breakfast
- Chez Boulay-bistro boréal... more

This hotel has no class, despite its 4-star rating. I booked through expedia (another lesson I have learned is not to book online). There was a mistake in the date, perhaps a click in the wrong box, but who knows. The minute I saw the mistake, I called and they are charging me as a no-show. They did not offer any help or human understanding, just complained that they have to pay expedia fees... more