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As a professional auto service repair facility we agree to: Recommend corrective and maintenance services and explain to the client which of these is required now to correct existing problems and which are for preventive maintenance. Offer clients a price estimate for work to be performed. Obtain prior authorization for all work done, in writing or by other means satisfactory to the client.... more
I LOVE my garage. I first met one of the owners Helmuth on my way out of town on a VERY rainy day. My windshield wiper broke in the rain, and I quickly pulled off of the road into the garage to see if they had a replacement. They didn't have one in stock, and I was on my way out of town, so Helmuth stood patiently outside in the pouring rain and fixed the wiper for me - free of charge! Since then, I have trusted them for several years with two different cars. Having been ripped off by other garages in the past, (starts with Canadian and ends in ire..) I love that I can trust these guys to do a great job. I love the friendly service - it's a pleasure going in to get my car done. I love that they take time to explain repairs to me - they will take me in to the shop and show me exactly what is wrong. Also, a big bonus is that if the repair takes awhile, they are happy to drive you to your house & later pick you up, or they have cars that they loan for you to use while your car is getting fixed. AND, their prices are very reasonable!!! I would HIGHLY recommend this place to anyone! (If I could give more than 5 stars, I would.)
Honest, friendly, not intimidating,- Laymen descriptions of service components, easy to understand.- offered recommendations but did not insist- reviewed recommendations from dealership service center- Offered pickup/drive to office- competitive pricinggreat experience. will not go back to dealership.
Guelph Brock Road Garage offers these services: vehicule, inspection, automobile, car repair, garage, automobile repair.