Poor Products and Service

I called Diamond Pre-Cast Concrete and ordered several concrete basins for my project. I was told that it would take only one day to mold the basins to my specifications and they would deliver them the next day. The basins didn't arrive until three days alter. I had to call several times before they even confirmed that my order was taken. When they delivered my basins to me they were cracked. I had them returned and I was told it would take another day to mold them again. I asked for a full refund but they refused. After a long discussion with the owner I was finally refunded, but I will never deal with this company ever again.