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Courtyard by Marriott Halifax Downtown
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Information from the business
English
August 17, 2013
The Courtyard by Marriott Halifax Downtown is within walking distance to the waterfront, convention centre, Metro Centre and entertainment. Accommodations feature spacious rooms, indoor pool, fitness
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okcomputer
Halifax, NS
September 27, 2010
Norma Doctor
dartmouth
November 24, 2008
Jack
Dartmouth, NS
November 22, 2008
Reviews [3]
English
Off Season = Great, High Season = Not So Much
I have stayed at this hotel twice - once during the off season, and once in September, which is still high season. The two experiences couldn't have been more different.
The first stay was excellent all around. We booked via their website. When we arrived, we were upgraded to a better room, and we were given free breakfast and parking. The staff were friendly and went out of their way to serve us.
The second stay was a nightmare. We booked on the phone and the representative made a huge mistake - he only booked us in one room instead of two (there were five of us staying originally). When we arrived, we spoke to the front desk staff. They gave us a key for one room. We asked about our second room and she said we didn't book one... not that there was an error or something along those lines - that WE didn't book one.
We assured her we did, and we told her the person's name we dealt with and so forth. She said "Well, I don't know who that guy is - he's in a call centre somewhere. And either way, you didn't book two rooms. Check your e-mail confirmation."
The e-mail confirmation had just come through to my friend's Blackberry and it was for the one room only. We understood there was a mix-up, but the entire time the front desk representative blamed us and was incredibly rude about the whole thing.
They offered us nothing. No free parking, no free food, etc. She claimed there were absolutely no other rooms available, and that we'd have to make do.
Luckily, two of the guys stayed with friends, and I had a friend drop off an air mattress. So I paid nearly $100 to sleep on an air mattress.
Everyone we dealt with that night was rude and not helpful.
Luckily, the staff in the morning were pleasant and helpful.
Not sure I'll stay there again though. Also, there is nowhere on their website to send feedback.... ?
Short but sweet
Great downtown hotel right next door to the Halifax Market. Staff was helpful and friendly. Will definitely stay there again!
Beautiful Hotel
Wonderful rooms in the heart of old Halifax. First choice for a Halifax stay.
Tagged halifax hotel
Other Reviews from the web
English
Very nice!
November 30, 2014Very nice hotel! The staff were helpful and I truly enjoyed my visit to the spa. The only downside of my visit was that when I went to get a take out meal from the Bistro, they actually gave me a plate with cutlery to carry to my room, which was somewhat uncomfortable. Take out containers would have been much better. Also, more information on room service options would have also been helpful.
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Adequate accommodations but expected more
November 30, 2014For the price of the hotel I expected more. Thought the price was high and we were overcharged on our credit card. Not a great experience . Will choose another hotel next time.
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expedia
great location and very convenient for all ameniti
November 30, 2014Excellent staff and service room oversized so lots of space plus we got a balcony which was a bonus. Will definitely stay here again.
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Business Description from the Web
English
July 01, 2019
This comfortable hotel can be found in Halifax. The establishment features a total of 125 guests rooms. Courtyard Halifax Downtown was built in 2007. There is no 24-hour reception. Those who dislike animals may enjoy their stay, as this hotel does not allow pets. Some services may be subject to additional charges.
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skoosh
January 01, 2014
This hotel features room service, 1,500 square feet of meeting space, concierge services and a fitness center. This property offers access for travelers with disabilities.
If you require five or more rooms, find group rates with HotelPlanner.com.
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