I had one of the most laughable customer service experiences of my life to date with Castle.

I needed to replace my back door.

I ordered a custom external steel door with the manager and was told the door would arrive at the end of the month, and that they would call mid-month to update me on the progress.

They did not call me mid-month.

I went in to check on the order, and found that they... more

Not a bad local hardware store. Castle is just the right size, not some small Mom & Pop operation, but not some giant, evil corporate store either (yah, I'm talking about you Home Depot).

I had an okay time there, they had everything that I was looking for and their staff were friendly enough. The only down side was all of their tools are in locked display cases. I understand the rational... more

great store with cool employees

thanks for your kindness and doing me a favor

if you live in the area, you should definitely shop here!