Unbelievable! The driver was 40 minutes late picking up the bride and bridal party from our home! He said he got lost...he had already been there that day to drop them off after having their hair done! Later that night When the driver arrived back at the venue to pick up the bride and groom he agreed to take us (Parents and family) home to make up for the fact that he made the bride very late... more

I was extremely disappointment on the level of customer services I experienced with Cascade Limousine Services.

I am a Wedding Planner and had booked a viewing of the limousines for my Bride; I mentioned my bride had appointments that afternoon and was available between 4:30 - 5:30PM. Sam, the gentleman (and owner) I spoke to asked that the bride called an hour prior too. The bride called... more