As was said by a previous reviewer, if I could give this store less than one star, I would.

It took over 3 months for them to get me a pair of glasses. Dr. Bernard Kim had to revise his initial prescription - so much for competence in testing and prescribing lenses and then refused to give me my money back for 2 prescriptions, neither of which I could use because they didn't work.

With the... more

I had a really good experience here. It's easy to overlook TBO due to the fact that they don't heavily advertise. TBO has a wide selection of frames, I found the staff pretty helpful and the price was extremely reasonable (I paid 293 for Hugo Boss prescription eyeglasses). My glasses were ready in 5 days and I have had no issues with them.

If I could give them less than one star, I would. Horrible service, incompetent staff. Really really bad. They need to clean house.